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Help: Software/Hardware requirements

To watch a video, your computer must have up-to-date video viewing software installed. If the video doesn't work, you need to install the FREE Windows Media Player or QuickTime. It takes some time to download the files. Please wait.

Windows Media Player:

Windows XP
Windows 98/SE/ME/2000
Quick Time Player:

Win 98/Me/2000/XP
MAC users click here

If you are having problems watching videos, check the Software/Hardware requirements below, or contact your computer manufacturer.

Windows Media Player and QuickTime System Requirements

Windows Media Player Series 9 System Requirements for Win 98, Win 98 Second Edition, Win 2000, and Win Millennium Edition
Minimum

Microsoft Windows^® 98 Second Edition, Windows 2000, Windows Millennium Edition, Windows XP Home Edition, or Windows XP Professional

A 233 megahertz (MHz) processor, such as an Intel Pentium II or Advanced Micro Devices (AMD) processor (500MHz Recommended)

64 MB RAM (128 Recommended)

100 MB -Free Space

Video Adapter/Monitor - Super VGA (800 x 600) or higher resolution

Sound Output Device - Speakers or headphones

Internet Browser - Microsoft Internet Explorer 5.01+ or Netscape Navigator 4.7 +

Be sure to check out Microsoft's website for more installation suggestions and known issues

Windows Media Player 7.1 for Mac OS X System Requirements

Minimum

Apple Mac OS version 10.1
Any computer supported by Mac OS X version 10.1 with a processor that is 233 MHz or higher
128 megabytes (MB) or higher
10 MB of free hard disk space
Monitor color depth of 256 colors (Millions of colors recommended)
Microsoft Internet Explorer 5.1 for Mac

Windows Media Player Plug-in for Netscape Navigator

If you are using a Microsoft^® Windows OS with Windows Media Player 6.4 and use Netscape Navigator 3 or later as your browser, you must install the plug-in to use Windows Media Player 6.4.

Or if you are using Netscape as your default browser on your Windows OS system, and are creating Web pages with the embedded Windows Media Player 6.4 using the EMBED tag, you must also install the plug-in.

Important: Be sure to install the plug-in AFTER you install Netscape Navigator AND the Player. If you install Netscape Navigator before you install Windows Media Player 6.4 (for example, if you reformatted your system and are reinstalling your software), you will not need the plug-in.

QuickTime for Mac System Requirements

A PowerPC processor-based Macintosh computer.
At least 32MB of RAM
Mac OS 7.5.5 or later

QuickTime for Windows System Requirements

A Pentium-based PC or compatible computer
At least 32 MB of RAM
Windows 95/98/NT/ME/2000/XP system software
A Sound Blaster or compatible sound card and speakers
DirectX version 3.0 or later recommended

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The California Energy Commission does not endorse any products, features or manufacturers. The videos and text on this website are not meant to be all-inclusive. Every effort has been made to provide accurate information in the text and videos. If discrepancies exist between the text/videos and the Energy Efficiency Standards for Residential and Nonresidential Buildings (Standards), the Standards shall take precedence.